Privacy Policy — Oud&Musk

Last Updated: August 2026

At Oud&Musk, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment and transaction information
  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and unauthorized transactions
  • Send promotional communications when you have permitted us to do so
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Oud&Musk does not intentionally store complete payment card details on its own systems when payment processing is handled by a third-party provider.

Payment providers may process your information according to their own privacy policies and terms.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart functioning
  • Remember preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You can adjust your browser settings to manage or block cookies, although some website features may not work correctly as a result.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Courier and delivery companies
  • Shopify and related e-commerce services
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Professional or legal advisers when necessary

We do not sell your personal information for money.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New fragrance launches
  • Special offers
  • Promotions
  • Collections
  • Brand updates

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain records, and enforce our agreements.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

To make a privacy-related request, contact Oud&Musk Customer Support through the contact information provided on our website.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online. We do not knowingly collect personal information from children without appropriate authorization.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Oud&Musk is not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Oud&Musk Customer Support
Brand: Oud&Musk
Phone / WhatsApp: 03288181700
Email: Buyoudnmusk@gmail.com

Oud&Musk — Timeless Scents. Unforgettable Impressions.